Reference

Terms Conditions for Your 3999but Account

These terms set out how your account on 3999but works — what you agree to when you open an account, how your wallet transactions are handled, and what rules apply to your use of our lobby.

Account access subject to local lawbKash, Nagad, Rocket wallet rules applyBangladesh-eligible regions coveredAccount holder responsibilities outlinedTerms updated without prior notice
3999but Terms Conditions for Your 3999but Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you believe your account has been handled in a way that does not match what is written here, contact our support team directly. We handle terms-related queries through three channels — pick whichever suits how you work. Our team can clarify what a specific clause means for your account, walk you through the dispute process, or point you to the correct escalation path if your query involves a wallet transaction via bKash, Nagad, or Rocket.

Live Chat Open the chat widget from any page in your account area. Describe your terms query and a support agent will respond directly — no hold queue for account-related policy questions.
Email Support Send a detailed message to our support address. Include your account ID and the specific clause you are asking about so we can give you a precise, written answer you can keep for reference.
Account Help Centre Log in and open the Help section from your account menu. The Help Centre has a dedicated terms and conditions category with answers to common account policy questions, including wallet and withdrawal rules.
HOW WE HANDLE COMPLIANCE

Account Security and Policy Practices at 3999but

We handle your account data and wallet activity under the terms you agreed to at registration. Here is how the key areas work in practice — from how we store your credentials to what happens when you request a change to your account details.

Account Security

Your account is protected at login with OTP verification sent to your registered mobile number. We do not store wallet PINs for bKash, Nagad, or Rocket — those stay between you and your wallet provider at all times.

Data Retention

We retain your account data for as long as your account remains active and for a period after closure as required by our operational obligations.

Policy Updates

When these terms change in a material way, we post a notice inside the account dashboard. The updated version takes effect immediately on publication. Checking your dashboard when you log in keeps you current on any changes.

Requesting Account Changes

To update your registered mobile number, linked wallet, or account details, submit a verified request through live chat or email. We confirm changes only after identity verification — this protects your wallet from unauthorised edits.

Common Questions About 3999but Terms & Conditions

These are the questions we see most often from account holders about how these terms work. Each answer is specific to how 3999but operates — not generic policy language.

Your eligibility to use the account depends on local law in your region. These terms apply to your account relationship with us, but they do not override or substitute for the legal requirements of your jurisdiction.

Yes. We may update these terms at any time. A notice appears in your account dashboard when material changes are made. Continued use of your account after a change is published means you accept the updated terms.

If your account is suspended under these terms, any verified pending withdrawal to your bKash, Nagad, or Rocket wallet is reviewed individually. Our support team will contact you with the outcome through your registered channel.

Open a query through live chat or email and reference the specific clause you believe applies. We respond with a written position. If the dispute remains unresolved, we outline the escalation path available to you from there.

No. These terms cover your account agreement and how you may use our lobby. The privacy policy is a separate document covering how we collect, store, and use your personal data — including data linked to your wallet transactions.

No. Your account is personal and non-transferable. Sharing credentials or allowing another person to operate your account is a breach of these terms and may result in permanent account closure without prior warning.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.