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How 3999but Handles Your Personal Information

Your account details, payment activity through bKash, Nagad and Rocket, and browsing behaviour on our platform are handled with a clear, documented process — not left to guesswork.

Account data protectionbKash, Nagad, Rocket payment privacyCookie and device data disclosureYour right to access or delete dataContact us to raise any concern
3999but How 3999but Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption across all account and payment pages to keep your bKash, Nagad and Rocket transaction data in transit secure. Cookies on our platform are categorised — essential, functional and analytics — and you can manage non-essential cookies from your browser or account settings at any time. Account access is protected through OTP verification sent to your registered mobile number, so no change to your personal data goes through without your confirmation.

SSL Encryption

Every page handling your account credentials or payment data — bKash, Nagad, Rocket — is secured with SSL, keeping information in transit protected from interception.

Cookie Control

We separate essential cookies from optional analytics cookies. You can turn off non-essential cookies through your browser settings or the cookie panel in your account without affecting core account functions.

OTP Account Verification

Changes to your registered details — phone number, email or payment method — require OTP confirmation. This stops unauthorised edits even if someone else accesses your password.

Data Retention and Deletion

We keep your data only as long as your account is active or as required under applicable law in your region. Once your account is closed, personal data is deleted or anonymised within the period set by our retention schedule.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review what data we hold on your account, request a correction, or ask us to delete your information, our support team handles these requests directly. You can reach us through any of the channels below. We aim to acknowledge your request promptly and work through the steps with you, including verifying your identity before making any account-level change.

Live Chat Open the chat window from your account dashboard to raise a data request or privacy concern with our support team in real time.
Email Support Send your privacy request to our dedicated support address. Include your registered contact number so we can verify your account before processing the request.
Account Help Centre Log into your account and navigate to Account Settings, then Privacy to find the self-service options for data access and cookie preferences.

Frequently Asked Questions About Your Privacy

These are the questions we hear most often about how your data is handled on 3999but. If your question is not covered here, reach us through live chat or email and we will walk you through the specific situation.

We collect your name, mobile number, email address and the payment method you register — bKash, Nagad or Rocket. Device identifiers and session data are also logged for security purposes.

Payment data is shared only with the payment processor completing your transaction — bKash, Nagad or Rocket as applicable. We do not sell or pass that data to unrelated third parties.

Yes. Contact our support team via live chat or email with your registered mobile number. We will verify your identity and provide a summary of the account data we hold.

Submit a deletion request through the Account Settings privacy panel or contact support directly. Deletion is processed after identity verification and subject to any retention obligations under applicable law in your region.

We use essential cookies to keep your session active and optional analytics cookies to understand platform usage. You can disable non-essential cookies from your browser settings or the cookie panel inside your account.

Access to 3999but and the rights described in this policy depend on local law and your eligible region. If you are unsure whether access is permitted where you are, check your local regulations before proceeding.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.